Effective: January 1, 2025
 

1. Acceptance of Terms

By accessing or using Courial’s services, including our website, mobile applications, and other platforms (collectively, “Services”), you agree to be bound by these Terms of Service (“Agreement”). If you do not agree, please refrain from using our Services.

 

2. Modifications to Terms

We reserve the right to modify this Agreement at any time. Changes will be effective immediately upon posting. Continued use of the Services constitutes acceptance of the revised terms.

 

3. Additional Policies

Your use of the Services is also governed by our Privacy Policy and any other applicable policies, which are incorporated by reference.

 

4. User Conduct

You agree to:

• Use the Services only for lawful purposes.

• Provide accurate and current information.

• Maintain the confidentiality of your account credentials.

• Refrain from unauthorized access or use of our systems.

• Not misuse promotional offers or codes.

Violation of these rules may result in suspension or termination of your account.

 

5. Independent Contractors

Courial connects users with independent service providers (“Courials”). We do not provide delivery or other services directly and are not responsible for the actions or omissions of Courials or merchants.

 

6. Account Management

Users must:

• Register and maintain accurate account information.

• Notify Courial immediately of any unauthorized account activity.

Courial is not liable for losses arising from unauthorized account use.

 

7. User-Generated Content

By submitting content (e.g., reviews, feedback), you grant Courial a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Services.

 

8. Communications

By creating an account, you consent to receive communications from Courial, including service updates and promotional messages. You can manage your communication preferences in your account settings.

 

9. Electronic Consent

You consent to the use of electronic records and signatures. To withdraw consent, contact support@courial.com.

 

10. Intellectual Property

All rights, title, and interest in the Services, including trademarks and proprietary software, are owned by Courial. No rights are granted except as expressly set forth in this Agreement.

 

11. Payment Terms

• Payments are non-refundable unless stated otherwise.

• Prices may vary and are subject to change.

• Courial reserves the right to modify fees or introduce additional charges.

 

12. Dispute Resolution

Any disputes will be resolved through binding arbitration, except for small claims or intellectual property disputes. Users may opt out of arbitration within 30 days of agreeing to these Terms by contacting support@courial.com.

 

13. Third-Party Interactions

Courial is not responsible for interactions or transactions with third-party websites, apps, or advertisements accessed through the Services.

 

14. Social Media Guidelines

Participation in Courial’s social media communities requires compliance with posted community guidelines. Inappropriate content may be removed.

 

15. Age-Restricted Deliveries

Users must be of legal age to order alcohol or cannabis products. Valid ID is required upon delivery. Courial and Courials may refuse delivery if conditions are not met.

 

16. Indemnification

You agree to indemnify and hold harmless Courial from claims, damages, or expenses arising from your use of the Services or violation of these Terms.

 

17. Disclaimer of Warranties

The Services are provided “as is” without warranties of any kind. Courial does not guarantee uninterrupted, error-free operation of the Services.

 

18. Internet Delays

Courial is not liable for delays or failures caused by internet or electronic communication disruptions.

 

19. Limitation of Liability

Courial’s liability is limited to the amount paid by the user for Services in the six months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

 

20. Governing Law and Jurisdiction

For U.S. users, this Agreement is governed by the laws of the State of California. For users in Thailand, local laws apply. Disputes will be handled in the appropriate jurisdiction.

 

21. Termination

Courial may terminate access to the Services without notice for any reason. Users remain bound by this Agreement even after termination.

 

22. Reporting Violations

To report violations, contact Courial’s support team at support@courial.com.

Courial, Inc.
650 California Street
San Francisco, CA 94108
Email: support@courial.com